Refund and cancellation policy

Our packages are digital products delivered immediately, so we can't take them back once they have been delivered. We will still make it right if something is wrong with what you bought.

When you can get a refund

You can request a refund within 7 days of purchase if:

• the package files are missing, corrupted or materially different from what its page describes, and we can't fix it; or
• the package cannot be made to work with the requirements listed on its page, and our support team is unable to resolve the issue with you; or
• you were charged more than once for the same order.

When refunds are not available

• You changed your mind after the package was delivered.
• The issue comes from third-party services, accounts or subscriptions you are responsible for.
• The request is made more than 7 days after purchase.

Cancellation

Orders are delivered as soon as payment succeeds, so they can't be cancelled after payment. If a payment fails or is left incomplete, no order is created and no amount is charged. If an amount was debited anyway, it is normally reversed automatically by your bank or our payment partner.

How to request a refund

Email support@teamwescale.com with your order number and a short description of the problem. We reply within 2 business days.

How refunds are paid

Approved refunds are made to the original payment method and usually reach you within 5–7 business days, depending on your bank. Access to the refunded package is revoked once the refund is issued.

Contact

Wescalebusiness Pvt Ltd
574/11, A Block, South Delhi, Delhi, India
State: Delhi
Email: support@teamwescale.com